Cancellation, Refund and Substitution Policy

All FPA Annual Conference registration cancellations and refund requests must be made in writing to memberservices@onefpa.org by Monday, September 21. A refund of all fees, less a $50 administrative fee, will be given for cancellations received by this date. Refunds will be returned to the original payer and in the original method of payment.

Please note that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than Monday, September 21. After this date, no refund considerations will be made.

A transfer of your full registration to another individual is permitted prior to the conference start date by submitting a written request to memberservices@onefpa.org

Transfers must be accompanied by proof of the original confirmation email. The individual submitting the transfer request is responsible for all financial obligations (any balance due) associated with that substitution. Registration costs and other fees from this event cannot be transferred to another program, event or membership dues. Registration seat sharing or splitting is strictly prohibited.

Examples of Relevant and Supporting Documentation for Cancellation Include, but are not limited to:

Medical Issue

A signed letter from physician/medical provider stating:

  1. the date(s) of the onset and duration of the condition and
  2. how the condition impaired your ability to attend the conference.

Please do NOT send medical records or bills.

Military Duty

Deployment Orders/PCS Orders/TDY Orders; Memo from Commanding Officer to address issues not covered by military orders. Generally we require memos from O-5’s and above.